Dear Roswitha,

Thank you for providing your experience. We are sorry to hear that your expectations were not met.

Please be aware that deposits may take additional time to process and reflect in your balance. Unfortunately, such occurrences are beyond our control.

After reviewing our records, we confirmed that your request regarding the missing deposit was escalated for further investigation.

Following a thorough review, it was revealed that the transaction was successfully completed, and the funds have arrived to your player balance. Additionally, an email notification was sent to you regarding this update.

Should you have any further questions or require assistance, please do not hesitate to contact our support team via live chat or email.

Warm regards,
Slota Casino Representative

Dear Roswitha74,

Thank you for taking the time to share your feedback with us.

It’s wonderful to hear you had a good experience at Allspins. We hope to see you again soon.

Kind Regards,
AllSpins Team

Dear Roswitha74,

Thank you for sharing your feedback.
We regret any inconvenience caused by the delay in processing your withdrawal. The request was submitted on a Friday, and as stated in our Terms and Conditions, withdrawals cannot be processed on non-banking days. Additionally, we take verification very seriously to ensure the security of all our players, which sometimes requires additional documentation.

Rest assured, your withdrawal has been completed, and we appreciate your patience. Wishing you the best of luck in your future games—may fortune always be on your side!

Dear Roswitha74,

Thank you for sharing your concerns with us. We’re truly sorry to hear about your experience with the withdrawal process. We understand that waiting can be frustrating, especially with the limits on withdrawals per day.

We strive to process all requests as quickly as possible, and we appreciate your patience during this time. Your feedback about the communication you received is important, and we’ll work on improving our responses to ensure they are clearer and more helpful.

We value your input and hope you’ll consider giving us another chance in the future. If you have any further questions or need assistance, please don’t hesitate to reach out.

Best regards,
Snatch Casino

Hi, Roswitha74.

Thank you for bringing your concerns to our attention. We understand your frustration, and we apologize for any inconvenience caused.

Upon reviewing your case, we'd like to clarify that our bonus terms and conditions, as outlined in section 1.4, All winnings received while wagering Bonus are limited to a maximum cashout amount of 5 times bonus granted. Any exceeded balance will be voided prior to money withdrawal.

Regarding the delay in processing your withdrawal, we want to assure you that our team works diligently to process payments and conduct KYC verifications. As yesterday was a business day, we were able to successfully process your withdrawal request, and the €250 winnings have been sent to you.

We value your feedback and strive to provide a fair and transparent gaming experience for all our players. If you have any further questions or concerns, please don't hesitate to reach out to our support team.

Best regards,
Gamblezen Casino

Hello,

Thank you for bringing your concern to our attention regarding the delayed withdrawal. We understand the importance of timely transactions and apologize for any inconvenience caused by the delay.

I'm pleased to inform you that your withdrawal has been successfully processed.

Should you have any further questions or require assistance, please feel free to reach out to our dedicated customer support team. We're here to help.