Thank you for sharing your feedback!

We sincerely apologize for the inconvenience caused by the technical issue you experienced while playing.

After a thorough review, we can confirm that there was no external interference on our end. However, we completely understand how frustrating such interruptions can be. To enhance your experience, we recommend ensuring a stable internet connection and closing any unnecessary background applications that could impact performance. Rest assured, we continuously strive to optimize our platform to provide a seamless and enjoyable gaming experience for all players.

Regarding your query about bonuses, please note that they are distributed based on activity and in accordance with our platform's policies to ensure fairness among all players. The terms of the automatic cashback and its conditions were previously communicated and can always be reviewed in the Promotions section of our website.

Additionally, all games on our platform are provided by third-party game providers, and their functionality, including payout percentages, is hardcoded and beyond our control. While payout percentages may vary between games and over time, the theoretical average across all games is approximately 97%.

Regarding your withdrawal, we observed only one request, which was canceled shortly after submission. If you need assistance with future withdrawals or have any questions, feel free to reach out to us.

Thank you for helping us improve, and we remain committed to providing the best possible gaming experience.

Best regards,
KingAmo team

Good afternoon gpac2024!

Thank you for taking the time to leave a review!

Our loyalty system is based on long-term play, meaning that the longer you play, the more opportunities you have to benefit. It may not show its full potential within just a few days.

About RTP. You might play 1000 spins without hitting a feature, or you might get 5 features in just 10 spins. It all comes down to luck, and short-term results don’t affect or change the overall winning odds, which are the same as at any other casino.

On our end, we strive to make everything as quick as possible, as we understand that the time it takes to receive the money depends on third-party payment providers, online banking, and even cryptocurrency processors.

Best regards,
Pledoo team

Dear gpac2024,

Thank you for taking the time to provide your feedback. We are genuinely sorry to hear that your experience with us has been frustrating, especially regarding the game you played and your withdrawal process. We aim to provide an exceptional gaming experience for all our players, and your comments help us identify areas where we can improve.

Regarding your withdrawal experience, we sincerely apologize for any inconvenience caused by the delay. While we strive to process withdrawals as quickly as possible, there can be occasional delays due to compliance checks. Rest assured, we are continuously working to improve our processes to ensure quicker and smoother transactions in the future. We greatly value your feedback, and we hope to have the opportunity to provide you with a better experience moving forward.

Best regards,
Spinch Casino Team

Good afternoon, gpac2024!

We appreciate your feedback and will make every effort to respond with respect.

Our loyalty system is based on levels, so let us explain briefly – the more you play, the more points you earn. When cashback is credited to your account, your current level is taken into account.

In addition to luck, which plays an important role in winning, it is also essential to have a stable internet connection. We will definitely forward your concern to our technical department to ensure they also conduct a check on our side.

Thank you for taking the time.

Best regards,
Betitall Team

Dear gpac2024,

First and foremost thank you for putting your trust in our casino and giving it a try.

We have members deposit $10 and win $10,000 and we have members that take a little longer for the nice payday.

RTP works based on a random number generator and and is calculated over millions and millions of spins and gets the overall return to the player. RTP cannot be assessed by a few deposits.

Also, these are all regulated providers that you and every one of our members play on. We have had people win over 500,000 euros in this casino in 12 hours from these providers so to say that RTP is 8% is a fallacy. According to your calculation, our RTP would be 10,000% in the case of the winners.

Thank you for saying our website is easy to navigate and we are glad that you experienced our 24/7 live customer support that is there to help you. They are highly trained in distribution of bonuses, gameplay, solving technical issues, and fixing payments.

Del Oro Casino has every game provider in the industry, it is just a matter of activating it. Any game that you would like please ask our support and they would be more than happy to activate it.

We are a very international casino so we have members from every country around the world and cater to many different currencies.

We would love to welcome you back into this community and we hope that your next deposit ends up in a huge payday and you can truly see the power of the Del Oro slots.

Kind regards,
Del Oro Casino Team