Jungliwin Casino - 플레이어의 보증금이 적립되지 않습니다.

My amount deducted my account but they haven't deposited. They are saying I will get refund but not received. It's money transfer payment it's third party payment , the payment directly goes to another account. I will never gety refund.

Transaction is successful give my money immediately, don't do fraud.

Dear Casinowinner,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Please, could you clarify if you have tried contacting your payment processor regarding this issue?

Was it your first deposit in this casino?

Please could you forward the payment receipt and any relevant communication to tomas@casino.guru?

I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Tomas

I have sent you all details please check mail. Also I have provided you transaction screenshot

Yes I tried and talked with customer support but nothing happened. Yes it's my first deposit

There are not giving my money, please help casino guru team

Dear Casinowinner,

If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it’s a complicated process that might take approximately one month. In these cases, the casino usually has its hands tied. I would also strongly recommend against depositing any more funds until the issue is resolved.

If the money got lost during the transaction, it will take some time before it’ll be credited to your casino account or returned to your

I’m sorry we couldn’t be of much help now. I will leave this complaint open for a month since the transaction was initiated and kindly ask you to keep us updated. Thank you very much for your understanding.